Terms & Conditions

These Terms and Conditions govern the use of the DECORFIX RENOVATION website and our renovation services.

By accessing our website or engaging our services, you agree to these Terms.

Our Services

DECORFIX RENOVATION provides residential renovation and improvement services, including but not limited to:

Quotes & Pricing

All pricing is provided as custom quotations based on the scope of each project.

Quotes remain valid for the period specified in the quotation unless otherwise stated.

Material prices may change depending on supplier costs and customer selections.

Deposit Requirements

A 50% deposit is required before work begins.

The remaining balance is payable according to the agreed project schedule or upon completion unless otherwise agreed in writing.

Refund Policy

Deposits are generally non-refundable.

Refunds will only be considered where DECORFIX RENOVATION is unable to fulfil the agreed project due to circumstances within our control.

If a customer cancels after accepting the quotation or changes their mind, the deposit will not be refunded.

Project Changes

Customers may request changes during the project.
Additional charges may apply depending on:
A revised quotation may be issued before additional work proceeds.

Materials

Customers may choose their preferred materials.

We also offer premium and luxury material options.

Material availability depends on suppliers.

Any changes requested after materials have been ordered may result in additional costs.

Delivery & Installation

Delivery and installation are included where specified in the quotation.
Project timelines depend on:

Project Timeline

Each renovation project has a different completion timeframe depending on its complexity.
Estimated completion dates are provided in good faith but may change due to unforeseen circumstances.

Delays

We are not responsible for delays caused by:
Where delays occur, we will communicate updated timelines as soon as reasonably possible.

Client Responsibilities

The client agrees to:

Delays caused by the client may result in revised completion dates and additional costs.

Damage & Liability

DECORFIX RENOVATION will take reasonable care while carrying out work.

We are responsible for damage directly caused by our negligence during delivery or installation.

We are not responsible for:

Customers may be responsible for repair or replacement costs if completed work or supplied materials are intentionally or negligently damaged after installation.

Website Use

All website content, including:
is the property of DECORFIX RENOVATION unless otherwise stated. You may not copy, reproduce, distribute, or use website content without prior written permission.

Accuracy of Information

We make reasonable efforts to ensure website information is accurate.

However, specifications, pricing, services, and availability may change without notice.

We do not guarantee that the website will always be error-free or uninterrupted.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter through good-faith discussions.
If the dispute cannot be resolved, the parties agree to seek mediation before commencing court proceedings where appropriate.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time.
Updated versions will be published on this website with the revised effective date.

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